Privacy Policy
Last updated: September 19, 2026
This policy explains how AfterSix IT collects and uses information when you visit the website or request technology support.
Information we collect
Depending on your interaction, we may collect your name, email address or phone number, business name if provided, requested appointment information, support descriptions, device and operating-system information, diagnostic details, communications, quote acceptance records, remote-support authorization records, and Square invoice links, deposit confirmation dates, and payment references.
How we use information
We use information to respond to requests, estimate and quote work, schedule and provide support, communicate with customers, document authorizations, maintain business records, prevent abuse and security incidents, and meet legal obligations.
Remote support
A remote session may temporarily expose information displayed or stored on your device. We make reasonable efforts to avoid accessing information unrelated to the requested work. Customers control whether to initiate a remote session and may end it at any time.
Sharing and service providers
AfterSix IT does not sell customer personal information. Information may be processed by providers that are reasonably necessary to operate the service, such as website hosting, database, email, scheduling, remote-support, accounting, or payment providers. We may also disclose information when required by law or reasonably necessary to protect customers, AfterSix IT, or others.
Payments
Payments are handled through Square-hosted invoices and deposit checkout. Our application records invoice links and manual payment confirmations, not complete payment-card numbers.
Website security
Owner sign-in uses an essential, eight-hour session cookie. We use hashed network-address identifiers and temporary counters to limit abusive requests; raw addresses are not stored in these application counters. Hosting providers may also process network information in their own logs.
Security and retention
We use reasonable administrative and technical measures appropriate to the information we handle. No internet service can guarantee absolute security. We retain information only as reasonably necessary for support, business records, accounting, dispute resolution, security, and legal requirements.
Your requests
You may contact us to ask about personal information associated with your support relationship or to request correction or deletion where applicable. We may need to verify your identity before acting on a request.
Children
AfterSix IT services are intended for adults and businesses. We do not knowingly solicit personal information directly from children through the support-request system.
Changes and contact
We may update this policy as the service or legal requirements change. Questions or privacy requests may be sent to quotes@aftersixit.com.